Returns & Refunds computype.com Shop
Returns
In the event standard stocked (non-custom) Computype products are purchased directly through Computype.com via Computype’s eCommerce portal the following returns policy applies:
All Computype products sold directly through Computype.com have full satisfaction guarantees. If you are not completely satisfied with your purchase for reasons not related to the performance or quality of our products, return it within 30 days for a refund or replacement.
A 10% restocking fee is applicable for returns not related to the performance or the quality of our products.
We do not accept returns on opened software or hardware.
No returns will be accepted without proper authorization. Computype reserves the right: (i) To return to the Customer at the Customer’s cost the returned Product which in Computype’s sole discretion does not meet acceptable physical condition standards; and (ii) to request proof of purchase for returned Products.
Refunds / Replacements
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or dispatch a replacement item depending on your preference. If you opt for a refund, you will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be not be included in the refund.
Contact Us
If you have any questions on how to return your item to us, contact us via email at customerservice@computype.com or telephone on (+1) 651 633 0633.
Equipment Limited Warranty
Computype will, at its option, either repair or replace any defective equipment or part thereof or refund the purchase price of the defective equipment. Parts, devices or equipment which are supplied by vendors other than Computype, shall carry only the applicable warranties and limitations provided by the relevant vendor. Expendable and/or consumable items or parts included with the equipment are not covered under this limited warranty. This limited warranty does not cover equipment which has been misused, altered, neglected, handled carelessly, or used for purposes other than its intended purpose. This limited warranty also does not cover loss or damage resulting from any casualty loss or from unauthorized use or service. Under no circumstances shall Computype be liable for consequential or other damages, losses, or expenses in connection with or by reason of the use or inability to use the equipment purchased for any purpose.